Support Forms

Subscription Cancellation Request Forms

How many times have you been billed?

FORM 1: Only Once (I only paid for the Free Lash) 

FORM 1.5: Cancel after second charge before it has shipped. 

FORM 2: 2 Or More Times (I paid for the Free Lash and paid for my next order)

 

*We cannot cancel until the form has been filled out. 

*No same day cancellations. Cancellation on same day will not cancel an order or result in a refund if processed on the same day.

*Must submit form 3 business days prior to your next charge date. 

https://dramallama.shop/pages/return-and-exchange-policy

 

 

Subscription information (this information is included on the product page)

If you are planning to cancel right after ordering do not order a subscription. You will not be able to cancel until your second delivery. For one time purchase please go to https://dramallama.shop/collections/all-products and select one time purchase.

Products are automatically delivered on your schedule. No obligation after the second month, modify or cancel your subscription anytime after the second month.