Contact Us

Fill out the form below or email us at Support@dramallama.shop for question or reach us at our physical and mailing address: PO BOX 36 Hyrum Utah 84319.

We offer online support via email at support@dramallama.shop or HERE. Please allow up to 48 business hours to hear from us so our support staff can enjoy their family hours!

We decided to keep our support online for a few reasons: 

  • We can instantly view your data, account activity, system details, and other information immediately so we can troubleshoot more effectively. We can quickly get to the bottom of your questions without putting you on hold.

  • We frequently ask you to send us screenshots and videos to help us see what you’re seeing. We sometimes will send you screenshots and videos to guide you in the right direction. This is not possible while a customer is on the phone with support.

  • Online support keeps detailed records in one place. This ensures nothing gets lost in translation if we need to escalate your issue. We'll always have access to previous tickets so you won't have to repeat questions and you have a record in case you need to be reminded later.

All customer service representatives are real, friendly humans working hard on customer issues, please be polite.

Phone: (385) 243-0207‬ Email: Support@DramaLlama.shop